SHIPPING & RETURNS
SHIPPING POLICY
We take pride in ensuring that your orders are carefully packaged and we ship using Canada Post. Our shipping costs are calculated at checkout based on the weight of your order and the destination. We aim to provide a seamless and trustworthy shipping experience for all our customers. We are proud to ship worldwide.
RETURN & EXCHANGE POLICY
Our return policy is designed to give you peace of mind when making a purchase from Hidden Auras. If you are unsatisfied with a product or something went wrong with your order we've got you covered. We offer hassle-free returns and exchanges, ensuring that you can shop with confidence. Your satisfaction is our priority.
Send us an email at hiddenauras@gmail.com with your order information and we will remake your candle if something wasn't right.
We are always looking for customer feedback on ways we can improve your shopping experience.